About MAKE

At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders.

MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients.

About the Role

We are hiring Junior Onboarding Compliance Service Associates to support MAKE’s growing creator community. These roles will focus on customer onboarding and compliance processes, ensuring a smooth and compliant experience for users joining the platform.

Given our regulated environment, candidates with previous banking, financial services or licensed FinTech experience will be prioritized. These roles will work closely with Customer Support, Compliance, and Operations teams to ensure onboarding processes are accurate, efficient, and aligned with regulatory requirements.

Key Responsibilities

• Support onboarding-related processes, including KYC/KYB verification and account setup

• Review customer documentation for completeness and accuracy

• Assist with customer due diligence (CDD) and basic risk checks

•  Identify and escalate incomplete, suspicious, or high-risk applications

•  Work closely with Compliance and Operations on onboarding-related cases

• Maintain accurate records of onboarding activities and decisions

• Follow internal policies and regulatory guidelines

• Contribute to onboarding documentation and process improvements as MAKE scales

Requirements

• 0–2 years of experience in Operations, Customer Support, or Banking

• Prior experience in a bank, fintech, or regulated financial institution preferred

• Strong attention to detail and ability to follow structured processes

• Good communication and problem-solving skills

• Ability to work within regulatory and compliance guidelines

• Comfortable working in a startup environment with evolving processes

• Fluency in English (additional languages a plus)

Nice to Have

• Experience with KYC, onboarding, or account verification processes

• Familiarity with AML or compliance-related workflows

• Experience using CRM or onboarding tools

• Interest in fintech, creators, or digital platforms

What’s in it for you

• Competitive Salary: Attractive compensation and relocation package commensurate with experience and skills.

• Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.

•  Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.

• Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing